Here you will find everything you need to know about regular maintenance, cleaning and descaling to keep your washing machine in top condition. Please select the appliance category you are interested in.
Can Your Washing Machine Really Get Your Clothes Clean?
Every day, we make use of our washing machine to wash a large number of clothes. After washing, the inner wall of the washing machine may retain moisture, washing powder, softener, clothes fluff and dirt. Regular cleaning of your washer is of much importance.
THREE Key Cleaning Steps You Shouldn’t miss to let your Washer / Washer Dryer Cleaned
1st Key Cleaning Step - DRUM CLEANING
Regular use of washing machine cleaner every 3 months to clean the inside of the washing machine drum can ensure the clothes washed by your washing machine are clean.
Our washer cleaner
1. helps remove residue & eliminate odor all together
2. quickly and efficiently removes the dirt in the interlayer of the drum
3. keeps the hygiene of washing machine to safeguard your health
4. is made in Germany
5. helps prolong the lifetime of the appliances by regular maintenance
2nd Key Cleaning Step – FLUFF CLEANING
(for washer dryer only)(Reminder: The drum must be empty)
This programme is designed to clean the drying cycle of any fluff deposits.
During the process of washing and drying clothes, it is very common and inevitable that some dust and clothing fibers will be accumulated inside the machine. It is essential to do regular fluff cleaning, otherwise, the fluff deposits may be redeposited on the newly washer clothes, the ventilation ducts may be blocked in which the drying effect may be affected and even the appliances may be damaged.
So, it is crucial to do regular fluff cleaning no matter the flashing symbol is shown on the display panel or not.
3rd Key Cleaning Step – Comprehensive Cleaning with New Gasket Replacement
Excessive residue may be accumulated in the washing machine for long after using several years, coupled with the humid environment, it is highly recommended giving a thorough cleaning with replacement of new gasket for your washing machine every 2-3 years in order to say “Bye Bye” to "Dirt"!
In addition, it is highly recommended to regularly schedule a professional fluff cleaning service to remove the lint adhering to the heating element so as to ensure optimal performance and longevity of the appliance.
FAQ of Fluff Cleaning
Clean the accumulated lint during the drying cycle.
During the washing and drying process, it is common and unavoidable for dust and fabric fibers to accumulate inside the appliance. It is essential to keep the lint filter clean, as trapped lint may redeposit onto freshly cleaned clothes, potentially clog ventilation ducts, impair drying efficiency, and even lead to appliance damage. For customers who own pets, this service is particularly important, as pet hair is more likely to clog heating elements and compromise performance.