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Customer Service Rates

Removal Service

Removal Service under Producer Responsibility Scheme Siemens Upgraded Removal Service
Plan A^
Siemens Upgraded Removal Service
Plan B^
Siemens Upgraded Removal Service
Plan C^
Service Fee Free of charge
  • Free of charge for regulated electrical appliances**
  • HK $100 for other appliances / unit #
HK$200/unit # HK$300/unit #
Payment Method N/A Paid in cash onsite
Service Provider ALBA Integrated Waste Solutions (Hong Kong) Limited BSH Home Appliances Limited
Applicable Conditions Upon purchase of any regulated Siemens electrical appliances as specified in the Producer Eco-Responsibility Ordinance:
  • Washing machine and washer dryer combo – with a rated washing capacity up to 10kg
  • Refrigerator – with a total storage volume up to 500liters
Upon purchase of any Siemens appliances
Service Scope Same type and quantity of purchased appliance Same type and quantity of purchased appliance, including non-regulated electrical appliances
Service location Any premises in Hong Kong. Collection address can be different from the delivery address of the newly purchased appliance Any premises in Hong Kong, excluding outlying islands, moving objects (boats, yachts or vehicles)
Collection address must be identical as delivery address
Any premises in Hong Kong, excluding outlying islands, moving objects (boats, yachts or vehicles
Disposal request Customer signs the Record of Choice of Removal Service upon purchase or within 3 days after purchase. Any late request will be deemed as no request for the removal service Customer signs the Record of Choice of Removal Service upon purchase of new appliance Customer makes disposal request to Delivery staff upon arrival of delivery Customer contacts seller to make disposal request within one month after delivery of new appliance
Service date Normally 3 working days after purchase date. Monday to Saturday 8:00am to 7:00pm. Public holidays excluded
*Collection time is up to nominated service provider. Customer will receive a phone call in the morning of the service date
Same as delivery date. Delivery and disposal must be performed concurrently Same as delivery date. Delivery and disposal must be performed concurrently Normally 1 working day prior to arrangement. Please refer to Delivery Schedule for various districts
Removal Service under
Producer Responsibility Scheme
Siemens Upgraded Removal Service
Statement from Service Provider 1. The removal service is separate from delivery and installation service. The old items pending removal can be removed before new items delivery and installation, or placed temporarily at the premises for collection

2. The old item must stand alone and be freed from other connections or obstacles

3. The old item once collected will not be returned

4. The free removal service will be abandoned without re-arrangement if the old items are found at the appointed date of removal service: connected to water supply or electricity supply; hindered by any obstacles like narrow door, ground protruding etc.; have serious hygiene issues (e.g. rancid foods, presence of cockroaches and ants, etc.).

5. Customers may alter the date or address for removal service for one time, with 2 working days as prior notice

6. In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the removal service will be suspended and rescheduled.

7. The company shall not be liable for any delay, suspension or rescheduling due to traffic or adverse weather conditions or other factors

8. The company shall not be liable for direct or indirect loss resulted by any delay or omission of removal service due to following reasons:
  • On the appointed date and time, the contact is not present
  • On the appointed date and time, our driver will not wait for longer than 15 min.
  • The address provided by customer is incorrect or misleading
  • The phone number provided by customers is incorrect or invalid
And in the event of omission for above reasons, re-arrangement of disposal service will be unavailable

9. All personal data collected are used solely for arrangement of removal service for the old items. The company shall comply fully with the obligations and requirements of the Personal Data (Privacy) Ordinance (Cap. 486)

10. In case of any disputes, the decision of the company shall be final

11. The company reserves the final rights to alter the terms and conditions contained herein without prior notice.
1. The old items must stand alone and be freed from other connections or obstacles.

2. The old items once collected will not be returned

3. Our staff reserve the right to not remove old items with serious hygiene issues (e.g. rancid foods, presence of cockroaches and ants, etc.)

4. For extra effort required to perform the removal service, additional charge applies. (e.g., detach stacked washing machine and dryer before removal, carry appliance up/down stairs, lifting up appliance to certain height, etc.). Please refer to Service fees List for details

5. Customer may call to pre-book the dismantling services before removal. Charges applies on built-in appliance, water heater and cooker hood, etc. Please refer to Service Fees List

6. Customer may alter the date for removal service twice (at maximum), with no less than 1 working day as prior notice.

7. In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the removal service will be suspended and rescheduled

8. The company shall not be liable for any delay, suspension or re-schedule in relations to traffic or adverse weather conditions or other factors

9. All personal data collected are used solely for arrangement of removal service for the old items. The Company shall fully comply with the obligations and requirements of the Personal Data (Privacy) Ordinance (Cap. 486)

10. In case of any disputes, the decision of the company shall be final

11. The company reserves the final rights to alter the terms and conditions contained herein without prior notice

^ This service is provided by BSH Home Appliances Limited, and subject to terms and conditions. In case of any disputes, the decision of the company shall be final

# HK$200 (per unit) applies for any side-by-side refrigerator or American style washer dryer combo. HK$250 applies for detaching already-stacked washing machine and dryer before removal day, to be paid in cash onsite

** Regulated electrical appliances: Washing machines and washer dryers - with a rated washing capacity not exceeding 10 kg. Refrigerators - with a total storage volume not exceeding 500 liters.

Inspection and Repair Service Rates

Within the manufactuer’s warranty period, customers are entitled with free onsite inspection, repair and parts replacement services1. While customers would be charged for inspection, repair and parts replacment services during out of warranty period. Such fees are charged as follows:

Products Onsite Inspection Fee Service Centre Labour (excludes round-trip transportation cost)
Cooking & Baking
Built-in Ovens HK$850 HK$850
Built-in Steamers/ Steam Ovens HK$850 HK$850
Built-in Microwaves/ Microwave Ovens HK$850 HK$850
Built-in Warming Drawers HK$850 HK$850
Built-in Induction Hobs HK$850 HK$850
Built-in Gas Hobs HK$850 HK$850
Built-in Barbecue Hobs HK$850 HK$850
Built-in Cooker Hoods HK$850 HK$850
Built-under Hoods HK$380 HK$380
Fridges & Freezers
Built-in Refrigerators HK$850 HK$850
Built-in Single Fridges HK$850 HK$850
Built-in Single Freezers HK$850 HK$850
Built-in Wine Cooler HK$850 HK$850
Freestanding Side-by-side Refrigerators HK$580 HK$580
Freestanding Refrigerators HK$580 HK$580
Freestanding Single Fridges HK$580 HK$580
Freestanding Single Freezers HK$580 HK$580
Freestanding Wine Cooler HK$580 HK$580
Washers & Dryers
Built-in Washing Machines HK$850 HK$850
Built-in Dryers HK$850 HK$850
Built-in Washer Dryers HK$850 HK$850
Freestanding Washing Machines HK$580 HK$580
Freestanding Dryers HK$580 HK$580
Freestanding Washer Dryers HK$580 HK$580
Coffee Machines
Built-in Automatic Coffee Machines N/A HK$850 (includes round-trip transportation cost)
Freestanding Automatic Coffee Machines N/A HK$850 (includes round-trip transportation cost)
Dishwashers
Built-in Dishwashers HK$850 HK$850
Freestanding Dishwashers HK$580 HK$580
Water Heaters
Compact Instantaneous Water Heaters HK$380 HK$380
Instantaneous Hydraulically Controlled Water Heaters HK$380 HK$380
Instantaneous Electronically Controlled Water Heaters HK$580 HK$580
Small Appliances
Small Appliances Not Applicable HK$190

Remarks:

1) Parts replacment service within manufacturer’s warranty / extended warranty period does not cover consumable, wearable and/or non-functional parts and/or accessories. If such additional parts need to be replaced on-site, both the cost of the replaced parts and the on-site inspection service fee will be charged.

2) Within warranty period, appliance's fault/damage caused by abnormal environmental conditions or resulted from inappropriate operating conditions or coming into contact with unsuitable substances or even by lack of care and maintenance / misuse / inappropriate use / non-compliance with safety regulations and warnings given in the operating instructions , the repair fee would not be covered by the company. In such case, additional charge(s) is / are required e.g. standard labour fee HKD 250.

3) An extra fee of HK$220 would be charged for any onsite inspection service at outlying islands. (excludes Discovery Bay, Ma Wan and Tung Chung areas)

4) Customers shall pay the onsite inspection fee even the product cannot be successfully repaired.

5) A round-trip transportation costs HK$360. For transportation service on outlying islands or remote areas (excludes Discovery Bay, Ma Wan and Tung Chung) , customers will be liable for transporting the appliances to and from the service center of BSH for inspection and/or repair. 

6) The above service tariff applies to Hong Kong SAR only. For service tariff of Macau SAR, please contact us at 0800 030 (Macau local call only).

For details on related tariffs to the above services, please contact our Customer Contact Hotline at 2565 6151.

BSH Home Appliances Limited reserves the final rights to adjust the above price list herein without prior notice.

Effective Date: 1 January, 2024

Service Fees for Built-in Appliances

(HK$) (HK$)
1 Site Measurements
Conduct Site Measurements
  • For appliances up to 5 units per visit at one address
  • Per-unit surcharge for appliances starts from 6th item at one address


$500
$100
Fee paid can be rebatable and deducted from installation fee upon purchase of appliances and installation service in same order
2 Delivery
For order less than HK$2,000 to one single delivery address
$300
Carry an appliance up or down stairs (16 steps equal one flight of stairs, charging starts incurred after 6 steps)
  • All new/used appliances except Side-by-side refrigerator
  • New/used Side-by-side refrigerator


$40/ flight



$100/ flight
Carry an appliance using hand cart where truck access is unavailable
  • All appliances except Side-by-side refrigerator
  • Side-by-side refrigerator


$50/ 100meter


$100/ 100meter
Field Service on Outlying Islands (Except Discovery Bay/ Ma Wan) $250
All other additional charges will be quoted separately per Quote
3 Dismantling and Installation
Category Dismantling Installation
Coffee Machine
Fully automatic built-in coffee machine $500 $800
Dishwasher
All Built-in dishwashers $500 $800
Hob (All gas hobs must be installed by Siemens Authorized Gas Installer)
All Built-in gas hob, electric hob and Induction hob $500 $500
Hood
Ceiling hood $800 $1,500
Island hood $800 $1,500
Telescopic hood and Canopy Hood $800 $800
Wall-mounted chimney hood $800 $1,000
Oven series
60cm built-in oven $500 $500
90cm built-in oven $800 $800
Built-in Microwave, Steam oven and Warming Drawer $500 $500
Refrigerator / Wine Cooler
Built-in refrigerator and wine cooler (coolModul series only) $2,800 $3,500
All other Built-in refrigerator and Wine cooler $800 $800
Washer dryer combo
All Built-in washer dryer combo $500 $500
Note : Dismantling fee will be waived if it is carried out concurrently with installation of new appliances
4 Installation details and charges
Built-in washer-dryer / Built-in dishwasher
Standard installation

Includes five feet of 1/2” diameter standard copper water pipe/elbow connecting water supply to appliances
(Each elbow counted as one foot)
(Exclude dismantle of old hoses/pipes)

Five feet of 1.25” ~ 1.5” diameter PVC pipe/elbow from the appliances to the drainage
(Each elbow counted as one foot)

1 water tap for the appliance if the original water tap at site is found defective

Basic connection to electricity supply
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Basic tests on the appliances – water inlet, operation, drainage and spin dry

Instruction on basic operation and maintenance

All materials included in the standard installation should only be used during installation immediately.
Please refer to the service charges for Built-in appliances
Water tap for washing machine $100 (per pc)
½” diameter standard copper water pipe/elbow (Each elbow counted as one feet) $25 (per feet)
1¼ ” ~ 1½” diameter PVC pipe/elbow (Each elbow counted as one feet) $20 (per feet)
T-joint copper pipes and PVC pipes for water inlet and drainage connection $80 (per pc)
Dismantle or modify old hoses/ pipes (within 10 feet) $60 ( per time)
Replace old waste trap $100 (per pc)
Drill hole of 2½ ” diameter on kitchen cabinet/partition $50 ( per hole)
Cut hole at the cabinet bottom $350 (per hole)
Install extra wooden plate to cover cabinet base $500 (per pc)
Drill hole on 1 inch solid surface (hole diameter about 2½”, there may be uneven edge around the hole, marble with cement base will not be drilled) $150 ( per hole)
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
Appliance cannot be installed directly on the floor, but needs to be lifted up or down, or over obstacles such as basin or closet etc., 10 inches or more to the installation place $120 (per time)
Installation of water pressure regulator is needed if local hydraulic pressure is higher than 10 bar / 142psi $450 (per pc)
Built-in Cooling / Wine Cooler
Standard installation

Modify left-right hinge (must be done during installation)

Fixing door panel (door panels provided by customer)

Basic connection to electricity supply
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Basic tests on the appliances

Instruction on basic operation and maintenance
Please refer to the service charges for Built-in appliances
Left-right hinge modification to be done at site after appliance has been delivered and installed $800 (per time)
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
Connect and install the upper & lower door panels $600 (per pc)
Door panel changed with end-molding $1,200 (per pc)
Cut hole at the cabinet bottom $500 (per pc)
Louver / Plinth $500 (per pc)
Install extra wooden plate to cover cabinet base $500 (per pc)
Extra flitch beams inside cabinet $350 (per pc)
Built-in Hood
Standard installation

10 feet of 5” or 6” diameter aluminum exhaust hose

Install on wall or ceiling or countertop or under wall cabinet

Basic connection to electricity supply
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Basic tests on the appliances

Instruct on basic operation and maintenance

All materials included in the standard installation should only be used during installation immediately.
Please refer to the service charges for Built-in appliances


Extra Aluminum exhaust hose , If you need exhaust aluminum hose (original), need to quote separately $25 (per feet)
Cutting stainless steel chimney for chimney hood $350 (per pc)
Cut hole at the cabinet bottom (<560x300mm) $400 (per pc)
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
Built-in Oven / Built-in Microwave / Steam Oven / Warming Drawer
Standard installation

Basic connection to electricity supply
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Fix the appliance to designated cabinet position

Basic tests on the appliances

Instruct on basic operation and maintenance
Please refer to the service charges for Built-in appliances
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
Change new 20A wall spur connection socket (power supply electric wires should meet rated power of the socket) 180 (per pc)
Change new 32A wall spur connection socket (power supply electric wires should meet rated power of the socket) $380 (per pc)
Cut the side wooden plate on kitchen cabinet $250 (per cut)
Install extra wooden plate to cover cabinet base $500 (per pc)
Extra flitch beams inside kitchen cabinet $350 (per pc)
Extra stainless steel plate for hole coverage $1,500 (per pc)
Louver / Plinth $500 (per pc)
Extra stainless steel flange $900 (per pc)
Hob (Built-in Gas hob / Electric hob / Induction hob)
Standard installation

Flexible hose and battery

Basic connection to electricity supply or gas supply point
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Basic tests on the appliances

Instruct on basic operation and maintenance

All materials included in the standard installation should only be used during installation immediately.
Please refer to the service charges for Built-in appliances
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
Change new 20A wall spur connection socket (power supply electric wires should meet rated power of the socket) $200 (per pc)
Change new 32A wall spur connection socket (power supply electric wires should meet rated power of the socket) $300 (per pc)
32A Single phase power cable with PVC Conduit $950 up/negotiable
Hole enlargement of the kitchen cabinet countertop (there may be uneven edge around the cabinet, marble with cement base will not be cut) $250 (per layer & per cut)
Install or amend the gas pipe < 1 meter (including pipes & accessories) $500 (per time)
Modify the cooktop opening $200 up/negotiable
Cut the seal the gas pipe + electrical socket $400 (per pc)
Hole reducing of the kitchen cabinet countertop (original edge less than 900mm) $1,600 up/negotiable
Louver / Plinth $500 (per pc)
Built-in Coffee Machine
Standard installation

Basic connection to electricity supply
(If the appliances needs an electricity connection to a spur connection box, dealer should make the request at the time of ordering)

Basic tests on the appliances

Instruct on basic operation and maintenance
Please refer to the service charges for Built-in appliances
Change new 13A/15A wall power socket (power supply electric wires should meet rated power of the socket) $100 (per pc)
5 Removal Service of used appliances
Siemens Removal Service Please refer to REMOVAL SERVICE
6 Others
The price list is for reference only. Price will be quoted separately in circumstances
BSH Home Appliances Limited reserves the rights to alter any charges without prior notice
BSH Home Appliances Limited reserves the rights to the final decision in case of any dispute

Effective 1st January 2020

Note: Service fee if not prepaid will be collected onsite.

Service Fees for Freestanding Appliances

1 Site Measurements

(HK$)
Conduct Site Measurements
  • Washer/ Washer dryer combo/ Dryer/ Refrigerator (up to 3 units per visit at one address)
$150
  • Side-by-side refrigerator
Free(1st)
$200(2nd)
  • Dishwasher
$150
  • Cooker hood (Fee paid can be rebatable and deducted from installation fee upon purchase of appliance and successful installation by Siemens team)
$150
Site Measurements on Sunday/ Holiday (No service on Statutory Holiday) $40

2 Delivery

(HK$)
Carry an appliance up or down stairs (16 steps equal one flight of stairs, charging starts incurred after 6 steps)
  • All new/used appliances except Side-by-side fridge
$40/flight
  • New/used Side-by-side Refrigerator
$100/flight
Lift an appliance10 inches or higher off the floor to pass over a threshold/obstacle $120
Move an appliance around the house/ apartment, e.g. from kitchen to living room $120
Detach doors from Refrigerator $150
Carry an appliance using Hand Cart where truck access is unavailable
  • All appliances except Side-by-side Refrigerator
$50/100meter
  • Side-by-side Refrigerator
$100/100meter

3 Installation

(HK$)
Washing machine, Washer dryer combo, and Dishwasher
Standard installation (material + labour) includes
  • Attach up-to-5-foot-long section of ½"diameter standard copper pipe including elbow to the water inlet (each elbow equals 1 foot pipe) (detach existing hoses/pipes not included)
  • Attach up-to-5-foot-long section of ½"diameter standard copper pipe including elbow to the water inlet (each elbow equals 1 foot pipe) (detach existing hoses/pipes not included)
  • Attach up-to-5-foot-long section of 1¼"~1½"diameter PVC pipe including elbow to the water outlet drainage (each elbow equals 1 foot pipe) (detach existing hoses/ pipes not included)
  • Connect electricity supply (must indicate Direct-wire Connection upon order placement)
  • Connect electricity supply (must indicate Direct-wire Connection upon order placement)
  • Run test a wash cycle and go through basic panel operation
  • Materials not used in the installation are not included
Free
Replace a normal-function water tap on request $100
Extend ½"diameter standard copper pipe or additional elbow $25/foot
Extend 1¼"~1½"diameter PVC pipe or additional elbow $20/foot
Attach a T-Joint to copper pipes or PVC pipes $80
Detach or adjust existing hoses/ pipes (up to 10 foot) $60
Replace a waste trap $100
Drill a 2½" diameter hole through kitchen cabinet/ partition $50
Drill a 2½" diameter hole on solid surface countertop up to 1" thick (No service on marble surface) (uneven edge around the finished hole expected) $150
Replace a 13A/15A wall socket (in compliance with prevailing applicable regulations) $100
Connect or disconnect direct wire through electrical supply wall outlet on request $100
Connect water pressure regulator (Hydraulic pressure up to 10 bar/ 142 psi) $450
Detach and re-attach washer top cover and/or front door $150
Dryer
Standard installation (material + labour) includes
  • Attach the included exhaust hose (applicable on Vent Dryer)
  • Attach Condenser drainage kit (applicable on Condenser Dryer), if applicable, purchased separately and delivered in same order as the dryer
  • Drill a ¼"diameter hole on glossy transparent glass up to 2sq.ft.(No service on French Window)
  • Connect electricity supply (must indicate Direct-wire Connection upon order placement)
  • Go through basic panel operation
  • Stack dryer on washer (With Stacking Kit purchased and delivered in same order as dryer)
Free
Stack dryer and washer (with already-stacked washer and dryer at home)
  • Detach stacking kit and unstack dryer (service must be pre-booked upon order placement)
$150
  • Re-install stacking kit and re-stack dryer (service must be pre-booked upon order placement)
$180
  • Detach and re-install stacking kit and unstack and re-stack dryer at one same time (service must be pre-booked upon order placement)
$250
Reverse doors before delivery (service must be pre-booked upon order placement)(one working day required) (applicable on specific dryer models) Free
Reverse doors onsite after delivery (applicable on specific dryer models only) $560
Attach aluminum exhaust hose (up to 8 foot) $150
Attach Condenser drainage kit at a separate visit $160
Replace a 13A/15A wall socket (in compliance with prevailing applicable regulations) $100
Cooker Hood
Standard installation (material + labour) includes
  • Attach up-to-8-foot-long section of 5" or 6" diameter aluminum exhaust hose
  • Drill one hole on ¼” glossy transparent glass & within 2 sq. ft. (exclude French glass window)
  • Install on wall or under Cabinet
  • Detach existing cooker hood and aluminum exhaust hose
  • Go through basic panel operation
$270
Drill a hole on glass or through kitchen cabinet (No glass included) $50
Detach existing ventilating fan and drill a ¼" diameter hole on included glass up to 2sq.ft. $150
Extend aluminum exhaust hose $25/foot
Mount aluminum wall shelf near window $150/pc
Re-install existing ventilating fan (circular type only) $150
Detach existing non-Asian type cooker hood and hose $100up
Refrigerator
Reverse doors before delivery (service must be pre-booked upon order placement; 1 working day before delivery day required) Free
Reverse doors onsite after delivery $600
Reverse doors offsite after delivery (pick-up, re-work and return of appliance inclusive; 4 work days required) $800
If the included parts for door reversal is not found, an extra cost for relevant material will be occured (Order lead time: 2 weeks) $200
Side-by-side Refrigerator
Standard Installation (material + labour) includes
  • Connect water filter with tube set
  • Connect up-to-10-foot-long section of ½" copper pipe
  • Connect water supply (and replace with a functional water tap if necessary)
  • Detach and re-attach door(s)
Free
Extend copper pipe or additional elbow $25/ foot
Attach stainless steel water filter provided by Customer $330
Connect water pressure reducing regulator (hydraulic pressure up to 10 bar/ 142 psi) $450
Additonal Installation Charges
Field service on Outlying islands (except Discovery Bay and Ma Wan) $250
Installation on Sunday and Bank Holiday (Statutory Holiday excluded) $40
Un-install an used appliance $150up or per quote
Re-install an used appliance $250up or per quote

4 Removal Service

(HK$)
Removal Service of used appliances Please refer to REMOVAL SERVICE

5 Others

Service does not cover:

  • Connection or adjustment works for pipe(s) inside wall or underground or on external wall or under an environment without sufficient space
  • Removal or connection of cast iron water pipe or clean-up of clogged drainage
  • Electrical works on main switch, socket, fuse wire or wiring
  • Removal of appliances outside a house or apartment
  • Installation on moving objects or locations such as boat, yacht or vehicle, etc
  • Any service not mentioned in the Sales and Installation services and list of installation charges
The price list is for reference only. Price will be quoted separately in circumstances
All materials stipulated in the standard or chargable installation service are not included if not being consumed
BSH Home Appliances Limited reserves the rights to alter any charges without prior notice
BSH Home Appliances Limited reserves the rights to the final decision in case of any dispute

Effective Date: 1st January 2020

Note: Service fee if not prepaid will be collected onsite.

Arrange an engineer's visit

Get in contact via the Siemens Contact Hotline to arrange an engineer’s visit if the issue appears on a major domestics appliance. Or use the online booking tools (Online Book an Engineer form) to order an appliance repair by giving the appliance data and your contact information.

Siemens Home Appliances

The friendly, expert Siemens Service team is at your service for all your questions about Siemens home appliances: from advice before buying appliances, tips and explanations concerning usage and appliance features to problems concerning installations, faults, functionalities and troubleshooting.

Cleaning, care & maintenance

Whether you are interested in tips on how to clean your Siemens oven or washing machine, or how to maintain your dishwasher or tumble dryer, this is the place to go.