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Contact Siemens Service for Home Appliances - 24/7

Contact Siemens Home Appliances

The Siemens Service team will be glad to help you.

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The friendly and expert Siemens Service team is at your service for all your questions about Siemens home appliances: from advice before buying appliances, tips and explanations concerning usage and appliance features to problems concerning installations, faults, functionalities and troubleshooting.

Contact Siemens Service via phone 24/7

Siemens Customer Contact Center

Siemens Service is available from Monday to Saturday 9am to 6pm (except public holidays) and will answer all your questions concerning Siemens Home Appliances.

Customer Contact Hotline:

2565 6151 (Hong Kong)

0800 030 (Macau local call)


3/F, North Block, Skyway House, 3 Sham Mong Road, Tai Kok Tsui, Kowloon, HK (near Olympic MTR Station Exit B)

Product Hotline

The expert Siemens team will answer all your questions about Siemens home appliances: product consulting to selecting the right appliance, and where to buy, how to use and how to make the best of your Siemens appliance.

Service is available from Monday to Saturday 10am - 7pm (except public holidays).

2625 5577 (Hong Kong)

0800 030 (Macau local call)

Siemens Repair Hotline for troubleshooting

Siemens Service team will help you to identify the fault with your appliance, find the reason and take care of the troubleshooting. Of course, you can book an engineer’s visit on the phone or use the online booking tool.

User Manuals

Interested to check the user manual ? Here you will find the full range of appliance documention incl. user manuals, installations manuals and other appliance.related documents? You can access and download user manuals and other documentation about your Siemens home appliance online.

Online support centre

Siemens online support centre will you provide FAQs, offer fault diagnosis and selfhelp tips to solve minor problems on your own, access to how-to-videos, user manuals and appliance documentation.

My Siemens

Log in to your My Siemens account or create an account to benefit from the My Siemens advantages.