Register Your Appliance

1. Fill-in the following mandatory information (Bottom of this page):

  • E-number of your appliance
  • Purchase Date

2. Create a SingleKeyID account to register online

To enjoy the benefits of registering an appliance and MySiemens, you will need an account. If you already have one, simply log in.

Siemens uses SingleKeyID to give you access to our brands, such as the Home Connect app, with only one login.

3. Register your appliances

Once logged in, you will be able to register your Siemens appliances to your account directly. This will also activate your appliance's warranty, and provide you with easier access to support, while ensuring you are kept up to date about important updates.

4. Further support

If you need further assistance to register your appliance, please call Siemens Home Appliances Service and a member of our customer service team will provide further support.

Customer Contact Hotline:

2565 6151 (Hong Kong - General Enquiry )

2103 7792 (Hong Kong - Accessories Sales/Extended Warranty Promotion)

0800 030 (Macau local call)

Early Bird Offer on SIEMENS Extended Warranty Plan

  • Pre-purchase of the 3rd to 5th year of extended warranty at a discount up to 35% less
  • Flexible options for extending the warranty period (1-year, 2-year, or 3-year extended warranty packages are available)
  • Professional repair services provided by authorized professional technicians
  • Manufacturer know-how
  • Functional parts replacement from Original Manufacturer
  • Enjoy the "Early Bird Offer" which are available for the first 60 days of purchase are at a more favorable package discounted price.
  • Bring you to experience the truly comfortable life brought by our home appliances

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FAQs

Why should I use SingleKey ID?

Having a SingleKey ID lets you log in to certain applications and websites from Siemens and its partner brands with one single user name and password. In other words, it gives you seamless access to certain areas after a login, such as online services, apps, devices, and product information and warranties.

Which appliance details are required to register an appliance?
  • Model number*
  • Purchase date*
  • FD number*
  • Serial number (Z-nr)
  • Fields marked with a * are mandatory
Where can I find my appliance's model number?

If you are registering online, please proceed as described above. A model number finder has been incorporated into the process.

Can I register multiple appliances at the same time?

Yes, you can register multiple appliances at the same time.

Can I register an old appliance?

Absolutely! We encourage that you register all of your home appliances to get the most benefits from your Siemens account.